![]() The underlying table used to construct the chart is displayed beneath the chart. If the visualization is in a chart format: For more information, see Change the Visualization Output Format. If filters are applied to any field, an extra panel is displayed for each field so that you can see the values that have beenĬlick Settings to display the segments and variables associated with the visualization. Start of Day: Provides a view of all activities that occurred since midnight.Ĭompute specifies the compute interval and the number of records to be considered in a time-based historical visualization.Ĭompute specifies the frequency, band, and whether the calculations are cumulative for a sample-based visualization. None: Provides a view of the current activity.ĥ, 15, or 30 minutes: Provides a view of all activities that occurred from up to 30 minutes ago to the current moment. Start Time: Indicates the start time of a historical visualization, or Realtime in the case of a real-time visualization.Ĭompute: Specifies Duration and Refresh Rate of a real-time visualization. If you are runningĪ compound visualization, the details are displayed separately, depending on which module is selected in the drop-down list Click a panel title to expand or collapse the panel. If you’re running a visualization with multiple modules (compound visualization), the Data Summary tab displays a drop-down list of all the modules in the visualization so that you can display the details of each individualĬlick the Details tab to display the following settings and panels. You can see the last refreshed time of the visualization data in the Data Summary tab. The report accommodates only 1000 values.Ī report displays a maximum of 150,000 records only, even if the number of existing records exceeds 150,000.Īfter the visualization is rendered, click the (navigation) icon to see the data summary of the visualization. Please edit the report to select predefined values, edit the report to remove a few values from the filter. Message such as This view shows records to accommodate a max of 1000 filter values. If the copied report has more than 1000 filter values, an error message appears when you run the report. For more information, see Create a Visualization. Reset the Duration and Interval fields as required for real-time and historical reports to proceed further. You cannot run a report that has a long duration and less interval. To edit a report, you can create a copy of the report by clicking Save As to save it in your folder. On the report, click the (ellipsis) button and select the Run option or double-click to run.īy default, you can view a set of stock reports. When you click on a folder or a report, the exact location of the folder or the report is displayed on the breadcrumb. ![]() When you click on the tree icon, all files in that folder are displayed. To find a report, you may use either the Search function or the (tree) icon. Report Summary in Agent Details ReportsĬlick the Visualization icon on the navigation bar.Change Date Format of the Interval Field.Create and Format a Visualization Title.Create a Formula Based on a Profile Variable.Create a Visualization Displaying Actual Values.Drill Down to a Portion of the Visualization.Snapshot Entry Point IVR Realtime - Chart.Incoming, Short, IVR RealTime - Entry point.Total Abandoned Contacts Card Real-Time.Longest Contact in Queue Card - Real-Time.Contact Details Currently in Queue Real-Time.Contact Details in Queue - Today Real-Time.Historical License Usage Report - Webex Contact Center PSTN. ![]()
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